Overview:
We are seeking a proactive and adaptable Project Manager / Business Analyst to lead
complex, cross-functional projects that span both business operations and IT
infrastructure. This hybrid role is ideal for someone who thrives in both project execution
and business analysis, and who has the technical acumen to work closely with IT
teams.
Responsibilities:
- Lead and deliver a range of projects, including IT infrastructure upgrades, Security and compliance, desktop refresh, operational initiatives, Data center migration, etc.
- Manage full project lifecycle using Agile, Waterfall, or hybrid methodologies
Coordinate cross-functional teams including IT, security, compliance, operations, and business stakeholders. - Elicit and document business and technical requirements through stakeholder interviews, workshops, and data analysis.
- Translate business needs into actionable specifications and user stories.
- Map and analyze current-state and future-state processes to identify areas of improvement.
- Assist with user acceptance testing (UAT), training materials, and change management efforts.
- Oversee infrastructure-related projects involving:
o Windows and Unix environments
o O365 implementations and administration
o Network configuration and upgrades
o Endpoint and desktop support
o Security and compliance initiatives
o Asset Management - Collaborate with IT to assess system impacts, dependencies, and implementation strategies
Requirements:
- Bachelor’s degree in information systems, Business, or a related field
- 10+ years of experience in a dual Project Manager / Business Analyst role, including infrastructure projects
- Strong understanding of both technical and operational workflows
- Exceptional communication and interpersonal skills, with the ability to work across business and technical teams
- Preferred: Experience in automotive or financial services (e.g., lending, banking, fleet management, or dealership systems)